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Thursday, November 08, 2012

No Show

I started working at the Writing Center a month ago, which makes today my fourth Thursday as an employee. I have had a student who made a weekly appointment for Thursday morning at 9am, and then will not show up. Every few weeks her appointment would be cancelled, but she continued to reschedule and then not come in for tutoring. I thought about asking Net at the front desk to help me permanently cancel her appointment time, but I hesitated for a while. What if she had some external conflict which forced her to miss her appointments which she could not help? I didn't want to cancel her appointment permanently if she had a perfectly reasonable excuse why she kept missing them. After she missed her fourth weekly appointment in a row however, I decided that four was too many to ignore, and I asked Net to cancel her appointment. I realized that she hasn't called to give any excuse for herself, and in my mind that gave me the right to let her appointment time go to someone else.

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