tag:blogger.com,1999:blog-3790062.post8251206992006058127..comments2024-03-27T08:11:29.257-06:00Comments on PeerCentered: Good ol'-fashioned medical metaphorClint Gardnerhttp://www.blogger.com/profile/07671508034667904543noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-3790062.post-49241312335137915482007-12-12T15:10:00.000-07:002007-12-12T15:10:00.000-07:00David,A-ha! I think this is relevant to setting t...David,<BR/>A-ha! I think this is relevant to setting the tone . . . the first two minutes indicate that were professionals--you can trust us with (to doctor) your papers, even though we are your peers. <BR/><BR/>Alisha,<BR/>I think "Come right this way" is an interesting choice. I do the silent follow me, or follow me as I grab your paper and start talking to you and flee, or, if I have to, I say "Let's go find a seat!" or "Come on back!" But I'm not satisfied with either of those invitations. I think I'm going to start saying, "Walk this way" and then doing a goofy walk.Sarah M.https://www.blogger.com/profile/07171539230847753842noreply@blogger.comtag:blogger.com,1999:blog-3790062.post-53697963838554750352007-12-11T15:57:00.000-07:002007-12-11T15:57:00.000-07:00You bring up some really good points, David. I al...You bring up some really good points, David. I always feel a bit funny about the whole medical-esque feel of the initial visit myself. Sometimes, it feels like the only thing missing is the scanning of their insurance card into the system...<BR/><BR/>I've always felt wierd about taking their folder and then saying,"Come right this way" as I am leading them into the back....yuck, huh?<BR/><BR/>I've tried not saying anything, just smiling, as I am leading a student to the table (table?)but every now and then the student doesn't follow me. Perhaps they assume I am just going to back there to fetch something? Then, I end up having to say "Come right this way," anyway.<BR/><BR/>I think that there's a lot of service related administrave business that can't be avoided--we are offering the students a service after all--yet, we having something that no other doctor's office, or hospital, or clinic has and that's cool, happy, friendly people-loving consultants. Our Center's atmosphere's pretty lax and comfy, too. Play these two things up enough, and maybe we can smother this medical, clinical image...Alisha Kamphhttps://www.blogger.com/profile/03021863287095747457noreply@blogger.com