Desperately in search of the reason that a group of future teachers could not seem to learn from their mistakes, I conducted an anonymous survey online to discover their thoughts. Initially, only three students filled out the survey, but after several pleas from the professor I obtained a reliable amount of data to reach reasonable conclusions, 50% of the class filled out the survey.
The first question on the survey was "Do you find the notes the UWA writes on your paper helpful?" with varying answers according to the student’s varying range of emotions on the subject. Overall, I realized about half the students read the notes that I write on their reflections and half do not. Next, I asked if any of these things may be more helpful: 1) A presentation on common writing errors, 2) Regular Office Hours that you can attend for writing, 3) Clearer comments on papers, 4) More comments on papers, 5) Nothing. An overwhelming majority of the students asked for clearer comments on their papers, more comments on their papers, and regular office hours. Some of the students even offered additional explanations for how they felt I could help them improve their writing. Therefore, as a writing consultant, what can I do to give them more and clearer comments on their papers? I feel that I try to explain myself in simple terms and include helpful links in their papers, but obviously if the students are having a problem understanding me, something must change.
I began to realize that my comments must change their tone. Often, when writing comments on papers, instead of explaining in person, it can be easy to alienate the students by using direct language or academic jargon. Therefore, I have decided to eliminate all grammar "terms" from my notes. Instead of explaining that something is an appositive, and then explaining what an appositive is, I will simply explain to them that they are offering an explanation of a noun, that they are clarifying. Additionally, I will try to give more examples on their papers, rather than lengthy explanations about style or grammar.
After receiving the third and fourth rounds of papers from these students, I found that removing the technical jargon from my comments did seem to help them. I saw multiple examples of writing that was beginning to improve. Most of the writers had trouble using commas. They would either overuse them or never use them at all, so to explain when to use a comma I asked the writers to take apart one sentence from their paper and look for the subject and the action in the sentence. Using “subject” and “action” seemed to be a lot less intimidating to the class than “verb” and “noun.” They began to relate to my comments.
As an experienced UWA, it is easy to find yourself falling into a routine, but it is imperative that Writing Assistants remember every classroom is different and every group of students learns differently. Usually, if you are assisting in a class of seniors, they have been writing in their field for four years now and feel like they know what they are doing, so it may not be as easy to change their ideas as one may hope. Some classes will want to know the technical meanings behind grammar mistakes, but others will simply just want to know what “sounds right.” Some classrooms may benefit from presentations by the UWA or from independent office hours during which any student in the class may come in. So, it is the UWA's responsibility to explore every avenue to help these students better their writing. I would encourage UWA’s to implement a survey like the one I sent out because it allows you, as a UWA, to learn what the students expect from you and what they believe you can do to help them. Additionally, this survey may be best administered early on in a semester so that improvements can be made throughout the rest of the semester.