As tutors, we want to do our best to help other students improve their writing. And normally, we expect a client to come in with one piece of writing they want to focus on – but what do you do if they have too many? I once had a client that initially told me she wanted to work on a short story for her creative writing class. Since I didn’t see creative writing come through very often, I was excited to help her with her story. Until, that is, three paragraphs into reading it together, she stopped reading and pulled up an unfinished poem. I was a little confused at first, but allowed her to explain what the poem was about, and just as I asked her what she wanted help with, she pulled up yet another poem. This continued a few times before I realized she was just pitching story ideas to me and we weren’t about her writing. She seemed so excited, and I wanted to help her with whatever she needed help with, but it’s hard to help when the writing in question keeps changing. refocus the consultation, I asked if we could look at her short story again, since she said it was for a class and the poems weren’t, but she kept showing me different stories and poems and I didn’t know what to do. I left the consultation feeling like I hadn’t done anything to help her.
Looking back on it, I know exactly what I should have done instead of just letting my client jump between pieces. When I tried to get her to focus on just one piece, I wasn’t being very assertive and made it sound like more of a suggestion than a solid request. When I asked, we would go back to the story for a minute, but as soon as I tried to ask her about the actual writing would she switch back to a poem. I didn’t realize it at the time, but in situations like this, it’s important as a tutor to understand your role. My problem was that I didn’t take initiative in that consultation - I should have asserted myself and told her to pick just one of all her writing pieces, because it was impossible to help her with every poem she was writing in the short space of our half an hour consultation. In that moment, I needed to tell her that though the fact that she writes poems outside of school was great, she needed to pick one thing to work on and could schedule other appointments to work on other individual pieces. As a tutor, my role was to make sure that this client was able to get legitimate help and further understand the writing process, and during that consultation I failed to do that due to my lack of assertiveness.
Sometimes as a consultant that's typically more introverted and passive like myself, it's easy to accidentally let a distracted client take the wheel and not know how to get back on track. In this case, as tutors, we learn to assert ourselves, and make sure the student we're helping knows what we're there to do. It can be tough to tell a client not to do something during a consultation, especially when you're afraid of offending them or hurting their feelings, but have successful and productive consultations, being assertive is absolutely necessary.
Popular posts from this blog
I have posted a poll in the IWCA forums: IWCA Forum: Peer Tutor => What do we call ourselves: the poll! It is a part of an earlier discussion that kind of petered out about the titles used for writing center workers. Please take a moment and vote! If you don't have an account on the forum, you can register for one by clicking on the "Register" link (next to the rocket icon in the top-right of the page.) Don't forget to state your institutional affiliation when you request and account. (That's how the IWCA Forum keeps out spam accounts.)
Dear me… As a junior in college, you were just trying your best and going through the motions (like everyone else) . You wanted to fit in and emulate what you thought a typical college student should look like. Then, along came the opportunity to become a w riting c onsultant. That’s immediately when the fear started, I began questioning myself and my own personal writing. I was unsure how I, a typical college student, would have enough skills to help others. How would I manage being insecure with myself when I was supposed to be someone my peers looked to find their own confidence? When it came to your first day of work, you were sitting in the writing lab waiting for your learner to show up with anxiety pouring out of your body. It was probably the most anxious you ever got in your life - aside from applying to college in the first place. You were so excited to meet your colleagues, yet so nervous that you were going to disappoint them. Thoughts streamed through your head
Testing Online Tutoring Online tutoring may be a constant of the tutoring landscape, but the question of effectiveness remains. Which organizations are best prepared to meet the needs of students: writing centers affiliated with universities or “professional” tutoring agencies, such as Pearson-Smarthinking? It is this question I intend to address in conducting a proposed experiment. Important Background Information The concept most central to this proposed experiment is that of knowledge claims. In his book Reformers, Teachers, Writers: Curricular and Pedagogical Inquiries , Neal Lerner identifies the three primary types of knowledge claims that appear in a writing center: “writerly knowledge,” “emotional knowledge,” and “role knowledge” (Lerner 115). “Role knowledge” is arguably the most important knowledge claim (Lerner 115). While analyzing transcripts of student sessions, Lerner noticed there was a correlation between the presence of “role knowledge” claims and the “success”