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Two-Way Learning

When I first started working in the writing lab as a writing lab consultant, my expectations for the position were very different from the experiences I have been through.   I envisioned myself sitting at a desk next to an apprehensive freshman, guiding them through the ins and outs of topic sentences and thesis statements.   Don’t get me wrong, I have gone through this scenario dozens of times, but I now realize the opportunity for learning is so much greater than I had originally thought.   In the past two semesters, I have found that my original assessment of writing lab practice was a bit skewed.   I have since come to the conclusion that tutoring is truly a two-way street of learning, rather than the one-way flow of information I had previously envisioned.   I have had so many sessions where both the student and I have come away with valuable knowledge gained through discussion in the writing booth.   This should come as no surprise, as there are cou...

The importance of "improvising" in a writing consultation

Improv comedy is a spontaneous performance without any scripts preparated beforehand. The first rule of improv is to AGREE i.e. to say "yes" to whatever happens. If someone says "There is a train coming towards us" and I say, without thinking much, "What train? I don't see a train", then the only options remaining are to either end the scene or to argue about whether there is a train or not; neither of these options is entertaining for the audience to watch. The issue with my response was that it was not saying "yes" to what was said. If I had instead said "The train will hit us if we don't move", then I have not only said "yes" but also built on top of what was said. This idea of accepting what has been said and then building on it with new information is a key idea in improvisation called the "Yes-And" principle. Improvisation is needed in a peer-tutoring session since it is not possible to plan out all ...

Learning Alongside Our Clients: the Mutual Learning Environment at Writing Centers

Walking into my first day as a peer tutor at my campus writing center, I worried about encountering scenarios where I would lack the appropriate advice to offer clients. Although peer tutoring interactions routinely place consultants in new waters, I quickly discovered that the uncertainties and accompanying out-of-my-depth feeling are necessary components of collaborative tutoring. This collaboration, in turn, enables mutual learning during sessions in even the most veteran writing tutors. I would like to pause and explore this idea of tutors learning alongside clients in the uniquely collaborative, peer tutoring space. I can testify from personal experience that the most meaningful learning I underwent in the peer tutoring environment was distinct from the process of accumulating technical writing expertise. Certainly, my knowledge of academic writing and the mechanics of the English language increased, but the major area of growth for me occurred in less formulaic ways. Not lon...

Writing Politely: The Difficulties of Conveying Tone in Writing through Cultural Differences

The other day in our Writing Center staff meeting, we discussed methods of being polite in face-to-face and online sessions. Many of the consultants had used some of the “tips and tricks” in sessions before and shared their experiences with what did and did not work in different situations. However, I noticed that while the politeness strategies were useful overall, they were very America-centered. Many other cultures have different ideas of politeness than we do, and it is important to take that into account when consulting with clients from other countries. What is politeness? Let’s start with a discussion on what politeness is. Generally, when we think of politeness, we think of respect. We use language to convey that we respect whoever we are talking to and are not trying to impose ourselves. For example, if I were lost and wanted to ask a stranger for directions, I would use the phrase “excuse me” to get a stranger’s attention. Saying “excuse me” tells the stranger...

Survey of Hourly Wage and Compensation for Writing Center Consultants

What I Know Now About My Practicum Experience

Where It All Began While becoming a Consultant at the UW-Stevens Point Writing Lab, I first had to pass the practicum class, Education 301. The ideas discussed and the theories learned in this class are beyond practical for day-to-day involvement with my peers. Allow me to share with you some of my favorite ideas about being a Writing Lab Consultant and what I have learned throughout my practicum experience. I hope after reading this you will find the same motivation I have when working in our Writing Lab. How to Play Psychological Ping Pong Having many memories from class, one of the most intriguing class discussions was prompted after reading the article “Peer Tutoring and the Conversation of Mankind” by Kenneth Bruffee. Bruffee invites his readers to discuss the benefits of peer-to-peer engagement. After reflecting on the things I have learned throughout my time at the Writing Lab, I have come to understand Bruffee’s view firsthand.  At the Writing Lab, you are able to e...

How do you work with English Language Learners as a Native-English speaker? Think about it.

            Working with ELLs can be challenging and exciting due to the differences in culture, language, and background. Another aspect that comes into play when working with ELLs is the differences in our ways of thinking. I’m not necessarily referring to cultural differences or indirect versus direct communication; I mean things such as differences is cognitive direction and phrases that are not translatable but are extremely functional to each respective language. This is where being able to describe the way we think of phrasings, sentence structure, the functionality of grammar, and word choice come into play. I had a student from South Korea come in one day to work on his Economics paper. We came across mistakes that could be considered “common” amongst ELLs such as article usage and verb tenses, but there was a sentence where he had a phrase along the lines of “make in grander scale” rather than “to put on a grander scal...

Revisiting the Role of Vulnerability in the Writing Lab

As I have taken time before I graduate to reflect back on the past year in my role as a writing lab consultant, it becomes clear that one thing has remained a constant: vulnerability is unavoidable.  I first became interested in this topic during the training course for working in the writing lab.  My knee-jerk reaction to the mere mention of the word made me want to run screaming in the opposite direction.  Showing off my vulnerability to someone else in my life was a terrifying concept.  But, as I did more research on the topic, I became engrossed in finding a way to live my life in this way—being comfortable with being uncomfortable.  I finished up my first semester as a writing lab consultant and I was ready to fully embrace being vulnerable. I bought the books, did the research, and preached the concepts to any friends that would listen.  I had given an informative speech on it in my writing lab training course, opening myself up and relating it ...

Once Upon a Time, There Was a Rapid-fire Client and a Confused Consultant...

As tutors, we want to do our best to help other students improve their writing. And normally, we expect a client to come in with one piece of writing they want to focus on – but what do you do if they have too many? I once had a client that initially told me she wanted to work on a short story for her creative writing  class.  Since I didn’t see creative writing come through  very often, I was excited to help her with her story . Until, that is, three  paragraphs into reading it together,  she  stopped reading and  pulled up an unfinished poem. I was a little confused at first, but allowed her to explain what the poem was about ,  and just as I asked her what she wanted help with, she pulled up yet another poem . T his continued a few times before I realized she was just pitching story ideas to me and we weren’t  actually talking  about her writing.  She seemed so excited, and I wanted to h elp her with whatever she needed  h...

Confidence is Key

As a student manager of the writing center, I assist in leading training meetings. At the beginning of the year, I had to run a quick errand as the meeting started. By myself, I couldn’t stop thinking about standing before all my peers, especially without the support from the prior year’s managers. The concept of having forty-some eyes on me was so nerve-wracking that my hands shook. When I joined the other managers at the front of the room, speaking clearly and confidently, I calmed down, proving to myself that I was capable. Peer tutoring fosters growth, and not just for those being tutored. I’ve been friendly but shy my whole life, making few friends and keeping my head down. I came into the writing center as that person, quiet and insecure. Part of the writing center training was how to interact with the client, how to ask questions instead of answering, minimalist versus directive consulting, the delicate ratio of listening and speaking. However, the real training was the on...

A Curveball Consultation

  Many of you know the standard  r outine  of  an  English  tutor ' s   work .  That is t o say, we   have  all  ha d  consultations that become  regular  and have a theme. Maybe you tend to get a large amount of History papers, or rather you have quite a collection of creative writing. Whatever you may feel this to be we all have a consultation that we are used to. But what happens when you get  a very short or long piece or writing  that you don't know what to do?   T o many this sounds like a nightmare only a tutor would have, but to us (tutors) this is a very feared event.  This article will be s pecifically  focusing on very short  consultations with  an  overview on how to help  other strange  consolations .   T o   overcome this  problem ,  we will first  need to get an example  of it.    One day while working at...